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Frontline Archives and Records Customer Advisor
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-19
Listing for:
Scottish Government
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Clerical -
Government
Job Description & How to Apply Below
Scottish Government is seeking a Customer Services Officer within the National Records of Scotland (NRS) to help customers access information, records and archives. You will work onsite in a front-of-house capacity, providing one-to-one assistance with technology, retrieving records and scanning documents.
You will also handle entries to public registration records and respond to telephone and email enquiries, supporting visitors and stakeholders with clear, courteous assistance.
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