Customer Service Advisor - FTC; Inbound & Outreach
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-21
Listing for:
Micheldever Group
Full Time, Contract
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Protyre Autocare is seeking motivated Customer Service Advisors on a 12-month fixed-term contract to enhance the customer journey. The role involves handling inbound sales calls and website live chat, plus outbound reminders and email inquiries, with training provided.
Reporting to the Customer Experience Manager, you will strive to deliver excellent service standards, maintain a strong online reputation, and participate in an assessment centre after first-stage interviews.
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