Ordinator
Listed on 2026-07-22
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep
Location: City of Edinburgh
Are you ready to make an impact and elevate our housing services? We’re looking for a Housing Coordinator to join our team on a permanent basis. You will help propel our housing team towards excellence by contributing to exceeding our department’s goals. We will achieve this by championing extraordinary customer service and driving digital transformation and innovation.
Key ResponsibilitiesThe successful candidate will deliver exceptional housing and customer
Service and be the responsive go-to for inquiries, offering expert advice. They will play a crucial role in termination of tenancy processes and allocation management and be the ambassador for customer-facing services and self-service options.
Collaboration with Key Stakeholders is a crucial part of the role as you will be the support system for both internal and external agencies. For more information, please see the attached job description and person specification.
Benefits- Enhanced Well-being package including 24 hour GP service, physiotherapy and mental health support
- Company sick pay scheme on completion of probationary period
- 34 days’ holiday per annum, pro rata for part-time hours
- Company pension scheme and other benefits
- Development and Learning opportunities
Blackwood are committed to diversity and inclusion and as an accredited
Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.
PLEASE NOTE:
THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP
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