Customer Service Advisor Part Time
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-24
Listing for:
Pertemps Bond
Part Time, Seasonal/Temporary
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Customer Service Advisor – Call Centre
Pertemps are delighted to be working with our public sector client to recruit Customer Service Advisors on a temporary ongoing basis.
RoleCustomer Service Advisor
LocationEdinburgh, Fully office based
HoursMonday to Friday, 5 days per week, Part Time (10:00 am – 2:00 pm)
Pay Rate£14.51 per hour
DurationTemporary ongoing
Start DateImmediately
About the RoleWorking within a busy Repairs Contact Centre, you will be the first point of contact for customers reporting repair issues. You will provide excellent customer service, accurately log information, liaise with internal teams and contractors, and keep customers updated on the progress of their repairs.
Key Responsibilities- Handling inbound and outbound customer calls
- Logging repair requests and updating internal systems
- Liaising with internal teams and external contractors
- Providing updates and resolving customer queries
- Supporting the team with general administrative duties
- Previous customer service or call centre experience
- Excellent communication and listening skills
- Strong IT and data entry skills
- A professional, organised approach and the ability to work in a fast-paced environment
Apply Today!
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