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Part-Time Customer Experience Advisor - Financial Services
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-28
Listing for:
NatWest Boxed
Part Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Nat West Boxed is seeking a Customer Service Advisor for a part-time role based in Edinburgh. You will respond to customer and colleague queries at the first point of contact, supporting with policies and procedures and helping with savings and lending questions.
The role emphasizes improving customer service efficiency, coaching, and maintaining accurate records. Strong organisational skills and comfort with AI tools will help you deliver a market-leading experience.
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