Banking Customer Experience Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-30
Listing for:
HSBC
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
HSBC in Edinburgh is hiring a Customer Service Representative to deliver outstanding service in a busy branch. You will handle a range of customer transactions, answer product queries and educate customers on HSBC self-service devices and digital platforms.
We value conversational ability, empathy and resilience; prior customer service helps but is not essential as training will be provided. The role offers full-time 35 hours per week, Mon-Fri 09:00-17:00 and Sat 09:00-13:30 with 8 days of
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