Airport Customer Experience Agent – Training & Growth
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-30
Listing for:
Swissport-8ea42602
Full Time, Apprenticeship/Internship
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Swissport is seeking a Customer Service Agent at Edinburgh Airport to greet passengers, assist with check-in, and provide accurate information on schedules and baggage policies. You will work 37.5 hours per week on a fixed-term contract.
The role requires clear communication in English, flexibility to work shifts including weekends and evenings, and a professional, customer-focused approach to resolve inquiries and support seamless operations.
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