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Customer Service Advisor – Life & Pensions, No Weekends

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Diligenta
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 22031 - 26926 GBP Yearly GBP 22031.00 26926.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Diligenta in Edinburgh is seeking a Customer Service Representative to join our people- and technology-driven team. You will support customers via front-line telephony, handling calls about life assurance, savings, investments or pension plans, and ensure policies run smoothly.

Comprehensive training is provided, so financial services experience isn’t essential. Many colleagues come from customer-facing backgrounds in contact centres, retail, hospitality, or travel.

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