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EdTech Customer Success Partner (Higher Education

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: McGraw Hill
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: EdTech Customer Success Partner (Higher Education)

McGraw Hill in the United Kingdom is seeking a Customer Success Consultant to help universities adopt and use our digital learning platforms. You will be the primary contact for activation, validation, and management through internal systems and work with sales to ensure seamless support.

You will analyze data with Excel, SQL, and Tableau to drive platform adoption, deliver training, build courses, and manage multiple stakeholders and timelines across projects.

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