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Customer Service & Case Resolution Specialist
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-05
Listing for:
A2Dominion Group
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A2
Dominion Group in the United Kingdom is seeking a Service Recovery Assistant to support the Decants Team. You will handle customer enquiries, triage cases, and maintain accurate records to ensure a responsive, high-quality service.
This busy role requires excellent written and verbal communication, strong attention to detail, and the ability to manage multiple priorities under pressure. DBS check is required, with flexible working options and a generous benefits package.
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