Client Services Coordinator

JOIN AN AWARD-WINNING SUSTAINABILITY LEADER AND DEVELOP YOUR CUSTOMER SERVICE CAREER IN THE FAST-GROWING ENVIRONMENTAL SECTOR

This role offers you the chance to build valuable skills while making a real impact in sustainability. You'll be part of a

high-performing team at the heart of our operations.

Change Waste Recycling is dedicated to driving sustainability and providing industry leading waste management solutions

nationwide, enabling businesses to reduce waste, carbon, and costs.

Winners of the Edinburgh Chamber of Commerce 2026 High Growth Business of the Year, we're now looking for a new member to join our

Client Services Team!

You’ll develop your customer service skills in an office-based, call-handling role. This challenging position puts you at the

centre of our communication hub.

You’ll handle professional communications with clients and internal teams using our bespoke systems. Working within a

high-performing team, you’ll help maintain our commitment to excellent customer satisfaction.

• Fluent, clear, and professional English language skills
• Proven telephony experience - preferably from a customer facing role (minimum 6 months)
• Excellent communication, influencing, planning, and organisational skills
• Ability to prioritise and manage workload, effectively multi-tasking at pace
• Credible, confident, reliable, and resilient
• Proficient in use of Office
  365 and comfortable learning new systems

This is an opportunity to develop your service skills within a growing, sustainability-focused SME. We want team players who take

pride in their work, and thrive in a fast-paced environment.

In return, we offer:

• Starting salary based on the Real Living Wage
• Enhanced Leave options (minimum 7 weeks annual leave), plus Birthday Leave
• Health Cash Plan and wellbeing benefits
• Interest-free transport loans
• Incentives based on performance and more!

Ready to advance your customer service career while contributing to a more sustainable future? Apply today and become part of our