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Helpdesk Advisor, Campus Services — IT & Facilities
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-31
Listing for:
Institute for Global Health and Development
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Queen Margaret University is seeking a Helpdesk Adviser to join The Helpdesk, based in the Learning Resource Centre. You will be the first point of contact for Campus Services enquiries, including IT, the Library, Estates & Facilities and Accommodation, resolving issues at the first point of contact where possible.
The role requires excellent communication skills, a customer-focused approach and the ability to work on a rota across full-time hours.
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