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Bilingual Travel Customer Advisor; French/English; Hybrid
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-31
Listing for:
Trip.com
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, French Customer Service
Job Description & How to Apply Below
Location: City of Edinburgh
in Edinburgh is hiring a Customer Service Advisor to assist travellers with hotel and flight queries across phone, chat and email. The role is full-time, 37.5 hours per week, with hybrid working options depending on performance.
You will handle inquiries in English and French, resolve issues end-to-end, and contribute to a high-quality customer experience while meeting KPIs and targets.
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