Reservations & Customer Care Specialist
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-01
Listing for:
U-Drive Vehicle Hire
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
U-Drive are seeking a confident Customer Care Sales Advisor to join our Central Reservations team. You will handle inbound calls, check availability, quote and convert enquiries into confirmed reservations, and route complex queries to the right team.
The role requires fast thinking, accuracy, and exceptional customer service under pressure. You will be the first voice of U-Drive, helping customers across the UK with vehicle choices, bookings and upsells, while maintaining strong product
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