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Hybrid Pension Support Specialist

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Phoenix Group
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Standard Life in Edinburgh is offering a permanent, hybrid role in our Workplace Telephony Team, supporting pension customers over the phone. You’ll respond to inquiries, update member details, and guide customers to use the Standard Life App and online services.

We value clear communication and a customer‑first mindset, with full training and progression opportunities. After an initial six months on site, a hybrid pattern with 60% office presence is available.

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