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Pensions Customer Support Specialist - Hybrid

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: 107632 Capital Markets Operations
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 18000 - 26000 GBP Yearly GBP 18000.00 26000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Standard Life in Edinburgh is seeking a Workspace Telephony Team representative to support pension customers by phone, providing clear information and reassurance, and guiding them through digital tools.

Join our Workplace Telephony Team to answer inbound calls from customers, employers, and advisers, update member details, and promote the Standard Life App and online services. Training will be provided, with a move to hybrid work after an initial period.

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