Resident Complaints Coordinator
Listed on 2026-09-18
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Business Administration, Office Administrator/ Coordinator
Wates Smartspace in Walton on Thames is seeking a proactive Complaints Administrator to manage the end-to-end complaints process for a social housing contract. You will log, track, and resolve issues, ensuring timely responses and thorough documentation.
You will liaise with residents and internal teams, draft written responses, monitor deadlines, and help drive service improvements through reporting on volumes, themes, and trends.
This role, Resident Complaints Coordinator at Wates Smartspace, could be your next move.
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This posting is for the Resident Complaints Coordinator role at Wates Smartspace, based in United Kingdom.
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