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Retail Service Advisor: Elevate Customer Connections

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Virgin Media O2
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Retail Sales, Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18000 - 19000 GBP Yearly GBP 18000.00 19000.00 YEAR
Job Description & How to Apply Below

Virgin Media O2 is hiring a Store Service Advisor in Edinburgh. You’ll greet customers warmly, help with billing queries and tech challenges, and turn everyday visits into memorable experiences.

You’ll work with a team that values energy, empathy, and expert knowledge to keep customers connected. The role focuses on delivering standout service, resolving issues promptly, and promoting Virgin Media O2 products through confident conversations.

This opening is for the Retail Service Advisor:
Elevate Customer Connections role at Virgin Media O2.

We are seeking a motivated Retail Service Advisor:
Elevate Customer Connections to join Virgin Media O2 in City of Edinburgh, Scotland, United Kingdom.

Consider building your career as a Retail Service Advisor:
Elevate Customer Connections at Virgin Media O2.

The Retail Service Advisor:
Elevate Customer Connections position in the Management & Operations, Other field is open for applications.

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