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Customer Success Associate — AI Legal Tech

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Wordsmith AI Ltd
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below

Wordsmith AI Ltd is seeking a Customer Success Manager to own the day-to-day relationship with our customers, ensuring onboarding success and ongoing product adoption. This early-career role involves direct daily interaction with customers, training, and contributing to customer retention and growth.

You will be hands-on, without a quota, focusing on helping customers get value from Wordsmith and communicating customer needs back to the product team.

We are seeking a motivated Customer Success Associate — AI Legal Tech to join Wordsmith AI Ltd in City of Edinburgh, Scotland, United Kingdom.

This opening is for the Customer Success Associate — AI Legal Tech role at Wordsmith AI Ltd.

Consider building your career as a Customer Success Associate — AI Legal Tech at Wordsmith AI Ltd.

The Customer Success Associate — AI Legal Tech position in the Management & Operations, Sales field is open for applications.

Position Requirements
10+ Years work experience
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