Global Complaints Specialist — Fast, Fair Resolutions
Listed on 2026-10-11
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Call Center / Support
JPMorgan
Chase in Edinburgh is seeking a Global Complaints Specialist to own cases end to end, delivering fair, clear and timely resolutions across phone, chat and email.
You will partner with cross-functional teams to understand root causes, apply DISP/PSD timelines, and identify improvements that reduce recurrence while supporting vulnerable customers and maintaining high-quality written communications.
Consider building your career as a Global Complaints Specialist — Fast, Fair Resolutions at JPMorgan
Chase.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global Complaints Specialist — Fast, Fair Resolutions role in the description above.
We appreciate your interest in this position.
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Chase and contribute to our ongoing work.
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