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Customer Experience Assistant - Part-Time Weekend Shifts

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Heriot-Watt University
Part Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24546 GBP Yearly GBP 24546.00 YEAR
Job Description & How to Apply Below

Heriot-Watt University is seeking a part-time Customer Assistant (15 hours/week, 0.43 FTE) to deliver a welcoming and informative experience on shift. The role focuses on delivering customer excellence, managing bookings, and acting as a point of contact for Membership inquiries.

Salary is Grade 3 (£24,546 per annum, pro rata). This is an open-ended, part-time position with weekend work and 28 days plus closed days entitlement.

Our group is growing, and we are hiring a Customer Experience Assistant
- Part-Time Weekend Shifts in City of Edinburgh, Scotland, United Kingdom.

Learn more about the Customer Experience Assistant
- Part-Time Weekend Shifts role in the description above.

We appreciate your interest in this position.

Join Heriot-Watt University and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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