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Optical Care Specialist - Customer Experience

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Duncan & Todd Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 19000 - 23000 GBP Yearly GBP 19000.00 23000.00 YEAR
Job Description & How to Apply Below

Duncan & Todd Group is recruiting a Customer Care Assistant for our Queens Street, Edinburgh branch. The role is full-time and permanent, serving patients and customers with outstanding care.

You will support the patient journey by guiding frame and lens selections, taking measurements, and handling inquiries. Training is provided, with opportunities to learn across multi-skilled tasks in a busy optical environment.

This position is for the Optical Care Specialist
- Customer Experience role at Duncan & Todd Group.

Step into the Optical Care Specialist
- Customer Experience role at Duncan & Todd Group in City of Edinburgh, Scotland, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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