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Erasmus+ Customer Experience Specialist; Hybrid

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: British Council
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 31000 GBP Yearly GBP 25000.00 31000.00 YEAR
Job Description & How to Apply Below

British Council in Scotland is seeking a customer-focused professional to join the Erasmus+ Customer Experience team. You will be the first point of contact for applicants and stakeholders, providing high-quality support across phone, email and digital channels.

Role involves delivering accurate information, guiding applicants, resolving enquiries, maintaining records and upholding data protection standards.

For the Erasmus+ Customer Experience Specialist (Hybrid) position at British Council, we are reviewing applications now.

Step into the Erasmus+ Customer Experience Specialist (Hybrid) role at British Council in City of Edinburgh, Scotland, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in City of Edinburgh, Scotland, United Kingdom.

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