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Match Assistant; Ticketing and Customer Engagement

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Glasgow Warriors
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 12000 - 18000 GBP Yearly GBP 12000.00 18000.00 YEAR
Job Description & How to Apply Below

Join our match day team!

Do you thrive in fast-paced environments? Love the buzz of live sport, music, and major events? Do you want a role where no two days are the same? If so, step into the action as a Match Day Assistant with our Ticketing and Customer Support teams, and help us deliver unforgettable experiences at our stadium's biggest events - from thrilling rugby clashes to sold-out concerts and everything in between!

This is a zero-hours, flexible position, perfect for those looking to earn extra money, gain event experience, or be part of something energetic and fun.

There will be an information and training session taking place at Scottish Gas Murrayfield from 16:30 on Wednesday 21 October. Successful applicants will receive further details after the closing date.

What You Will Be Doing
  • Helping guests with mobile ticketing and app queries, and resolving any ticket issues
  • Accessibility and re-seating support to support customers needs
  • Answering customer enquiries and providing helpful information
  • Guiding guests around the stadium
What We’re Looking For
  • A friendly, proactive, and people-first attitude
  • Confidence working in busy, high-energy environments
  • Strong communication and problem-solving skills
  • A passion for making everyone feel welcome and supported

Scottish Rugby is an equal opportunities employer and we encourage applications from all qualified candidates.

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