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Advice Line Advisor Welfare

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Edinburgh International
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Seasonal / Summer
Salary/Wage Range or Industry Benchmark: 30000 - 34000 GBP Yearly GBP 30000.00 34000.00 YEAR
Job Description & How to Apply Below

City of Edinburgh Council is seeking an Advice Line Adviser to join the Household Support & Advice Team in Edinburgh. You will be the first point of contact, providing initial guidance on benefits, debt and welfare rights, and assessing if specialist support is needed.

You will need strong organisational and communication skills, with knowledge of UK/Scottish benefits being advantageous. On-the-job training is provided and a commitment to ongoing professional development is expected.

For the Advice Line Advisor
- Housing & Welfare Support position at Edinburgh International, we are reviewing applications now.

This is an excellent opening to take on the Advice Line Advisor
- Housing & Welfare Support role at Edinburgh International.

As a Advice Line Advisor
- Housing & Welfare Support, you will play an important part at Edinburgh International in City of Edinburgh, Scotland, United Kingdom.

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