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SharePoint & Customer Success Analyst

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: HM Revenue & Customs
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 34000 - 41000 GBP Yearly GBP 34000.00 41000.00 YEAR
Job Description & How to Apply Below

HM Revenue and Customs is seeking a Customer Success Analyst to bridge the SharePoint Centre of Excellence with internal customers, driving value from SharePoint and Microsoft 365 services. You will build relationships, gather feedback, and shape service improvements.

You will manage day-to-day engagement, monitor KPIs, and coordinate communications and learning activities, ensuring customer needs influence product decisions.

The following opportunity is for a SharePoint & 365 Customer Success Analyst with HM Revenue & Customs.

For the SharePoint & 365 Customer Success Analyst position at HM Revenue & Customs, we are reviewing applications now.

Step into the SharePoint & 365 Customer Success Analyst role at HM Revenue & Customs in City of Edinburgh, Scotland, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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