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Customer Enablement Lead

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Wordsmith
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Wordsmith, Edinburgh-based, is hiring an Enablement Lead to own how customers learn Wordsmith. You’ll manage onboarding, training and enablement end-to-end for lawyers and business users, driving self-sufficiency and confidence in using the platform.

This is an enablement role focused on capability, not delivery, support or renewals. Expect collaboration with Transformation, Customer Success, and Product, in a high-growth, in-person team in Edinburgh.

As a Customer Enablement Lead, you will play an important part at Wordsmith in City of Edinburgh, Scotland, United Kingdom.

We have an opening for a Customer Enablement Lead in City of Edinburgh, Scotland, United Kingdom within Other.

This role, Customer Enablement Lead at Wordsmith, could be your next move.

Are you ready to take on the Customer Enablement Lead role at Wordsmith?

We would love to welcome a new Customer Enablement Lead to our team in City of Edinburgh, Scotland, United Kingdom.

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