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Branch & Phone Customer Experience Advisor

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Santander
Full Time position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below

Santander UK is seeking a Customer Experience Advisor to join our Edinburgh HS Branch, working 35 hours per week on a rota Monday to Saturday between 8am and 6pm. You’ll be the friendly face and voice for customers, listening and solving problems across in-branch and phone channels, delivering a warm, helpful service at every interaction.

You’ll build relationships, understand customer needs, assist with transactions, and stay flexible to handle a wide range of duties.

This role, Branch & Phone Customer Experience Advisor at Santander, could be your next move.

The Branch & Phone Customer Experience Advisor position in the Management & Operations, Sales field is open for applications.

We have an opening for a Branch & Phone Customer Experience Advisor in City of Edinburgh, Scotland, United Kingdom within Management & Operations, Sales.

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