Customer Service Ops Manager II Process Lead
Listed on 2026-10-29
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Customer Service/HelpDesk
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Management
General Management
Amazon UK Services Ltd. is seeking an Operations Manager II to provide strategic and tactical leadership for roughly 240 associates at our Edinburgh B&M site. You will define metrics, goals and long-term strategy while guiding teams to deliver world-class customer service.
The role requires on-site leadership, cross-functional collaboration, and strong knowledge of UK employment relations. You will mentor managers, drive Kaizen/continuous improvement initiatives, and coordinate planning with
Consider building your career as a Customer Service Ops Manager II:
People & Process Lead at Amazon Uk Services Ltd.
Join us at Amazon Uk Services Ltd. as our next Customer Service Ops Manager II:
People & Process Lead in City of Edinburgh, Scotland, United Kingdom.
We are currently recruiting a Customer Service Ops Manager II:
People & Process Lead for our team in City of Edinburgh, Scotland, United Kingdom.
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