Head of Registry

Higher education institutions continue to strengthen student administration systems to improve academic delivery and operational efficiency. This Head of Registry opportunity offers senior professionals the chance to lead strategic registry services within a major UK university. Furthermore, the role combines leadership, governance, and digital transformation responsibilities across student administration functions. It also provides a unique opportunity to shape student experience outcomes through high quality service delivery and institutional improvement.

This position provides strategic leadership for all registry services across the university campus. The Head of Registry oversees enrolment, student records, examinations, timetabling, and statutory reporting functions. Additionally, the role ensures continuous improvement of student administration services through digital innovation and process redesign.

You will lead operational governance while maintaining compliance with regulatory and academic standards. Moreover, the role focuses on improving efficiency, accuracy, and the overall student experience. Ultimately, this position plays a key role in shaping institutional policy and academic administration excellence.

The University of the West of Scotland is a leading modern university with a strong focus on innovation and accessibility. It operates across multiple campuses in Scotland and London, delivering undergraduate, postgraduate, and research programmes. Moreover, the institution is recognised for its contribution to global knowledge creation and student success.

The university prioritises practical learning, digital transformation, and inclusive education delivery. Additionally, it maintains strong professional service teams that support academic and operational excellence. Its mission focuses on preparing graduates for global careers through applied learning and innovation.

• Provide strategic leadership for registry services including enrolment, records, examinations, and timetabling.
• Oversee statutory reporting, compliance requirements, and academic governance frameworks across the university.
• Lead continuous improvement initiatives to enhance efficiency and student experience outcomes.
• Manage large teams responsible for student administration and academic support services.
• Drive digital transformation and service redesign within registry operations and processes.
• Ensure accuracy and integrity of student records, assessments, and institutional data systems.
• Collaborate with academic departments and senior leadership on policy and quality assurance.
• Manage operational risk and ensure compliance with regulatory and legislative standards.
• Lead budgeting processes and ensure financial efficiency across registry service functions.
• Represent registry services in institutional planning and external stakeholder engagements.
• Support implementation of institutional strategy and long term academic administration goals.

• A first degree or equivalent professional experience in a relevant field is required.
• A postgraduate qualification or equivalent senior level experience is strongly preferred.
• Proven experience leading student centred services within UK higher education institutions.
• Strong knowledge of academic administration, policy development, and regulatory frameworks.
• Experience managing large teams and delivering operational leadership at scale.
• Demonstrated ability to lead complex change projects and service transformation initiatives.
• Experience managing significant budgets and delivering financial efficiency improvements.
• Strong understanding of UK higher education quality assurance and compliance requirements.
• Excellent communication and stakeholder engagement skills at senior institutional level.
• Ability to work strategically while managing operational delivery in fast paced environments.

This Head of Registry role offers a significant leadership opportunity within a respected UK university. It combines strategic oversight, operational excellence, and student focused service transformation responsibilities. Furthermore, it provides a platform to influence institutional quality and digital innovation in education. Ultimately, the role is ideal for senior professionals seeking impactful leadership in higher education administration.