Business Energy Advisor- Client Manager Operations - Business energy Scotland

The role

You will work closely with small and medium-sized enterprises (SMEs) to help identify energy saving opportunities that deliver carbon and cost savings. You will provide support to help SMEs to overcome barriers to the installation of low carbon technologies (e.g heat pumps and heat pump enabling measures such a building fabric insulation).

You will also provide advice and support on a wider range of technologies to SMEs, helping business to save energy and reduce the cost of their energy bills. This will be done through 1-2-1 conversations, in person events, online webinar training and desk top reviews of technical specifications.

You will be a central part of helping the service deliver effective, high-quality advice and support to enable the installation energy efficiency, low carbon heat and renewables projects, making SMEs more competitive and helping them on their journey towards Net Zero.

Business Energy Scotland is one of the key advice and support services at Energy Saving Trust and is funded by the Scottish Government to provide free and impartial support to help SMEs save energy, carbon, and money.

As Scottish businesses try to overcome the twin challenges of high energy prices and playing their part in reducing carbon emissions, our work is more important than ever. We train, coach, challenge and guide our people within a welcoming and supportive team, and pride ourselves on pulling together to deliver excellent service for our customers.

• Actively engage with SMEs to understand their specific energy related opportunities and challenges to establish the most appropriate level of support.
• Liaise with SMEs and contracted energy consultants to secure necessary technical information to enable an energy efficiency assessment to be completed.
• Help the SME with any queries they may have on their bespoke energy assessment report and the recommended measures it contains.
• Identify any barriers to the installation of measures and help to resolve these, including enabling access to the Scottish Government SME Loan Scheme.

• Demonstrable experience of energy efficiency, low-carbon heating, and renewable technologies in buildings.
• Proven experience of delivering a high standard of customer service, the ability to explain complex information in a straightforward accessible way.
• Ability to effectively communicate both orally and in writing with internal and external customers.

We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with  or call reception on +44 (0). We will do our very best to support you.

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role.

We’ll support you with:

• Generous holiday (25 days + bank holidays + extra Christmas leave)
• True flexibility in how and where you work
• Strong pension & life assurance
• Enhanced family leave
• Green travel perks (EV scheme, cycle to work)
• Professional development support
• Yearly wellbeing allowance

These are just some of the benefits we offer.

We are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.