Engineering Manager

Maintenance Manager Job Description

The Maintenance Manager provides functional Engineering & Facilities leadership, expertise and execution regarding facilities management, sustainability, discipline technology platforms, capex planning / execution, health and safety and energy conservation for their hotel.

Works with the Cluster/Multi Property Director of Engineering and Facilities to maximize assets, drive guest satisfaction, support business performance to ensure effective delivery of results and execution of initiatives.

This management role has overall responsibility for managing and implementing the engineering game plan for their hotel. It identifies opportunities for operational improvement, evaluates risks, works within area of expertise to provide effective solutions and implements systems and processes that leverage and support enterprise strategies to maximize guest satisfaction and engineering performance.

• 2+ years of hotel facilities management experience.
• In-depth knowledge of all discipline technology platforms including Transcendent in order to comply with Engineering SOPs.
• In-depth knowledge of MEP, Building Fabric and Life Safety Systems.

• Recognized qualification in Mechanical Engineering, Electrical Engineering or Construction preferred, or equivalent/related work experience.
• Member of a Facilities, M+E or Construction professional body preferred.

• Provides Engineering leadership to their hotel by setting priorities aligned with the hotel and discipline MBOs related to key business priorities. Identifies operational improvements, anticipates challenges, and creates competitive breakthrough strategies for their hotel. Protects and strengthens Marriott's competitive advantage by advocating and supporting sound business and engineering decision‑making. Advises GM and coworkers on existing and evolving business and facilities issues;
  
  helps enhance the team’s engineering‑related and business skills.
• Responsible for ensuring the disciplines technology platforms (i.e. Transcendent, RPM and Energy data management) are implemented to a high quality, that data is accurate and are fully utilized.
• Executes engineering responsibilities for the hotel: engineering operational efficiency, facilities management (i.e. asset protection through Transcendent, regulatory compliance, health and safety etc.), sustainability, reducing energy consumption and guest satisfaction.
• Ensures quality and consistency of engineering practices and implements rollout of new initiatives.
• Conducts weekly hotel tours with hotel based operational leadership to ensure that maintenance is being implemented to the highest standards, all areas are clean and tidy and that there are no health and safety issues.
• Day to day management of centralized maintenance contracts to ensure Marriott standards are complied with and owners assets are maximized.
• Holds high performance expectations, willingly owns results, and holds others accountable.
• Contributes to processes that enhance communication and sharing of best practices inside and outside of their hotel.
• Builds effective working relationships with internal (Cluster/Multi Property Engineering) resources and external groups (customers, owners, partners).
• Sells ideas persuasively and influences without direct authority. Negotiates skillfully in tough situations, settles differences, and wins concessions without damaging relationships.
• Stays aware of market trends in engineering and facilities and introduces or recommends new initiatives for the hotel when appropriate.
• Understands the various Disability, Health and Safety, and environmental legislation along with applicable regulations within the UK and their potential impact on the business.
• Works with the hotel and above property Finance and Engineering teams to develop a robust and high quality hotel Cap 10/BE plan. Responsible for the production of emergency PARs and day to day execution of projects.
• Fosters a positive and proactive work environment.
• Provides problem‑solving expertise in operational and emergency…