Senior Service Engineer

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Veolia brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Purite as a business is dedicated to the sustainable management of water, our most vital resource. As part of the Veolia Group, we are committed to innovation, quality, and ecological transformation in water treatment solutions. Our foundation in providing purified water systems spans laboratories, a wide range of industries from food & beverage through to microelectronics and the healthcare market including CSSD, Endoscopy, and Renal departments, with expertise in boxed products through to designing and installing turnkey projects.

Senior Service Engineer

Field Based covering Scotland - Central Belt

Permanent, Full-time, Monday–Friday, 40 hours

Benefits: 26 days annual leave (plus UK bank holidays), company van, fuel card, pension scheme, private medical insurance and more!

Take the Next Step in Your Engineering Career

Are you an experienced Field Service Engineer looking to advance your career?

Do you have strong technical expertise in water treatment equipment and enjoy solving complex engineering challenges while supporting the development of others?

We are looking for a Senior Service Engineer to join our Equipment Services team. This is an exciting opportunity for an experienced engineer to take on more technical responsibility, mentor colleagues, and work on a wide range of specialist water treatment systems across the UK.

As a Senior Service Engineer, you will be responsible for the installation, commissioning, servicing, maintenance and repair of water treatment and purification equipment at customer sites. You will use your technical expertise to resolve complex issues, support and coach junior engineers, and help deliver exceptional customer service while maintaining the highest standards of safety and quality.

You will also play a key role in supporting the continued growth of our service business across Scotland. By building strong customer relationships and identifying opportunities to provide additional services and solutions, you will help expand our regional presence while ensuring customers receive the highest level of technical support.

This is a varied, field based role offering autonomy, continuous learning and the opportunity to develop into future leadership positions.

What you will be doing…

• Install, commission, service, calibrate and repair water treatment and purification equipment.

• Carry out planned preventative maintenance and routine contract servicing.

• Diagnose and resolve complex equipment faults both independently and on customer sites.

• Produce detailed service reports, technical recommendations and customer documentation.

• Provide technical expertise to support customers, colleagues and internal teams.

• Assist with the training, coaching and development of Trainee and Service Engineers.

• Deliver customer training on the operation and maintenance of equipment.

• Assist in developing technical documentation, manuals and service procedures.

• Manage spare parts and maintain company tools and specialist test equipment.

• Develop strong customer relationships and actively promote the Company's products and services, preparing simple quotations where appropriate and identifying more complex opportunities for referral to the sales team, helping to grow our service business across Scotland.

• Ensure all work is completed safely, efficiently and in accordance with company policies, ISO standards and Health & Safety requirements.

• Respond to emergency breakdowns and customer call-outs, including participation in the on-call rota and occasional…