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Guest Experience Lead & Duty Manager

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Merlin Entertainments
Full Time position
Listed on 2026-02-18
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

A leading entertainment company in Edinburgh is actively seeking a Guest Experience Team Leader to oversee daily operations at the Dungeon. The role requires prior management experience, strong communication skills, and a proactive approach to guest interaction. Responsibilities include leading the team, handling complaints, and ensuring an exceptional guest experience. This full-time, permanent position includes various benefits and requires availability to work weekends and holidays.
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