Box Office Manager

The Edinburgh International Book Festival is a world-leading cultural festival, with democracy,creativity and ideas exchange at its heart. We celebrate the power of words and writing in all oftheir dynamic and imaginative forms, bringing diverse perspectives together, and empowering our audiences to deepen their understanding of our ever-changing world.

This is an on-site role at the Edinburgh International Book Festival office on George Street, Edinburgh, and at our Festival site at the Edinburgh Futures Institute, Lauriston Place, Edinburgh. This is our first year using the Spektrix ticketing system, so prior experience with Spektrix is essential.

This is an ideal development opportunity for candidates wishing to build on existing Box Office management experience, preferably at supervisor level, in a world class festival environment. You will have exceptional customer service skills and the ability to effectively handle any queries or complaints. You'll also have previous experience of supervising, training and mentoring staff in customer-facing environment and a positive, calm manner under pressure.

• Apply: via the dedicated jobs portalHERE
• Deadline: 17.00 on Friday 06 March
• Interviews: to be held on 17 and 18 March

The Edinburgh International Book Festival is an equal opportunities employer and a Real Living Wage employer. Our work is framed by a commitment to Equality, Diversity, and Inclusion.

The Book Festival is a working environment where everyone is treated fairly, and our differences are celebrated as strengths. We actively encourage applicants with diverse backgrounds and experiences to apply.

If you have any specific access requirements, please let us know and we will do our best tomeet your needs.