Customer Advisor

UK Notional hourly rate £13.10 per hour

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

As part of a great team, you’ll be valued for who you are.

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

• award-winning pension scheme
• Share Save options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!
• generous breaks

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at  If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

If you require any additional support or adjustments to help you make an application, please contact us  .

The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.

If the worst should happen, Life Assurance ensures those close to you have some protection.

We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.

We offer competitive salaries for all roles, and benchmark them, to ensure that we’re getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same.

You’ll have access to the award-winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too.

We have a number of medical benefits available depending on your role to help you and your family look after yourselves.

All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.

The chance to achieve more balance between work and your other commitments.

Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague!

We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships.

If you use a computer regularly for work, then we pay for your eye testevery two years. If you do require glasses, then you’ll also get £50/€70 towards single focal lenses and frames too.

Whether you are thinking green, trying to get fit or saving money, our cycle to work scheme helps colleagues spread the cost and save money on any bike…