Case Underwriter

Role

Title:

Large Case Underwriter

Contract Type: Permanent

Location: Remote / Edinburgh Waverley Gate

Closing date: 19th February

As we continue to grow and develop our large case protection proposition, we're looking for an experienced Large Case / High Net Worth Underwriters, to join our Protection team. This is a key specialist role within a team whose purpose is to ensure customers receive accurate and fair underwriting decisions, all delivered with exceptional service.

You will manage and own a case pipeline from application to offer, building relationships with advisers and customers, making accurate decisions, whilst balancing cost & risk that drives improving customer outcomes and experience.

• To support the GCS strategy in ensuring robust and accurate medical and financial Underwriting decisions are appropriate to the commercial risk and within personal Underwriting authority levels.
• Support the delivery of the wider Customer agenda, ensuring the experiences and outcomes we deliver to Royal London customers are at the heart of all decisions taken.
• Adhere to the RLG quality assurance model, ensuring that consistency of approach to underwriting and quality assurance drives quality results protecting the company's risk exposure.
• Act as a technical point of reference, sharing underwriting expertise and advice both internally and externally.
• Ensure that the minimum requirements with respect to conduct risk are understood and met within their area.
• Establish and act upon self-development needs to ensure own continuous professional development
• Establish and Develop relationships with the Royal London sales team and also financial advisers
• Develop relationships with advisers, reassure rs and internal key stakeholders

• A proven and extensive track record of large case underwriting skills both medical and financial.
• Extensive knowledge and experience of the Protection Market.
• Ability to research, analyse and interpret complex information.
• Strong understanding of medical terminology and the ability to interpret medical and financial information.
• Excellent relationship and Influencing skills Strong communication skills, both written and verbal
• Absolute passion for customer satisfaction / delivery and understanding of the drivers of customer delight/dissatisfaction.
• Highly analytical.
• Strong willingness to share knowledge with team members.

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values;
Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.