Client Services Analyst​/Associate

About this role

GAAPS Alternatives | Analyst/Associate Client Services | Edinburgh About Black Rock

Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognises outstanding performance! We know you want to feel valued every single day and be recognised for your contribution. At Black Rock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

Team Overview

We are active in all asset classes and connect them in ways other firms can’t match, organizationally aligning under a single leadership across products and adhering to a common operating process across the assets consisting of real estate, infrastructure, credit, private equity and hedge funds. Our scale means we offer expertise and access unique to Black Rock, and you’ll collaborate with teams across our firm in unexpected ways.

As part of a key growth engine for the firm, you’ll be invited to continue building the platform that is shaping the future of Alts investing by inventing and evolving innovative tech solutions on a team that continuously outperforms – setting new standards. Grow your career with the firm that’s building tomorrow’s alternatives platform, backed by a purpose that drives positive outcomes for clients and the communities we serve.

The Alternatives Client Services team support all of Black Rock’s privately placed alternatives products, including private credit, private equity, real asset funds and hedge funds and fund of hedge funds from the time of investor onboarding throughout the life cycle of the fund. The team are primarily responsible for investor onboarding, report distribution, transfer agency oversight and investor queries as well as internal and external reporting and client data management.

Daily tasks may include:

• Participate in fund closing groups, review and comment on term sheets and legal documents. Understand fund structures, legal entities, and different investor entry points affecting onboarding.
• Coordinate with Product Strategy and Sales Teams on the client pipeline during the fund offering period, and provide all stakeholders with accurate updates regarding AML/KYC, subscription materials, and FATCA/CRS status.
• Manage the client onboarding process including subscription document review and AML/KYC coordination. This also includes partnering with the transfer agencies and financial crimes and compliance team for the proper sign off ahead of the fund closing.
• Coordinate with Black Rock Legal and external counsel on subscription documents and side letter updates. Ensure the team shares only approved materials with investors and meets all credit facility and reporting requirements.
• Develop a thorough understanding of transfer agent AML/KYC requirements, investor risk ratings, and jurisdictional differences—enabling you to question ambiguous guidance, especially when it could negatively affect clients. Gain familiarity with Compliance and MLRO signoffs and adapt quickly to varying requests from different jurisdictions.
• Manage and maintain electronic filing systems for legal and contract documents, ensuring appropriate oversight.
• Coordinate account-level reporting and client distributions on monthly, quarterly, and annual schedules, ensuring all deadlines and side letter requirements are met.
• Coordinate cash flow management with clients and portfolio managers (e.g. contributions, redemptions, capital calls/distributions and product updates with clients). Track and handle client cash flow activity within the proprietary trading system.
• Ensuring that all procedures are adhered to during the liquidation of funds and outlining the necessary actions the team must complete prior to distributing any liquidation payments to investors.
• Ensure administrative tasks are completed timely and records are updated accordingly.
• Make sure the team’s processes and procedures are followed, and that…