Senior Manager Client Onboarding

Eden Scott’s client is a leading financial services institution dedicated to delivering excellence in client onboarding, due diligence, Know Your Customer (KYC), and Anti-Money Laundering (AML) compliance. They pride themself on commitment to regulatory compliance and dedication to building strong client relationships. As our client continues to grow, they are seeking a Senior Manager to lead and drive our Client Onboarding, Due Diligence, KYC, and AML functions.

As the Senior Manager of Client Onboarding, Due Diligence, KYC, and AML, you will play a pivotal role in ensuring the efficient and effective onboarding of clients while maintaining the highest standards of compliance. You will lead a team of 6 people who are responsible for performing due diligence, KYC checks, and AML screenings, enabling our organisation to identify and mitigate risk.

This position involves strategy development, team leadership, process optimization, and continuous improvement in line with evolving regulatory requirements.

• Leadership: Provide strong leadership to the Client Onboarding, Due Diligence, KYC, and AML team, fostering a culture of excellence, collaboration, and innovation.
• Compliance: Ensure that all client onboarding, due diligence, KYC, and AML processes adhere to local and international regulatory standards and guidelines.
• Strategy: Develop and execute a strategic plan for the department, aligning it with the company's goals, compliance requirements, and industry best practices.
• Risk Management: Identify, assess, and mitigate potential risks in client onboarding, due diligence, KYC, and AML processes. Implement effective risk management measures.
• Process Improvement: Continuously review and optimize client onboarding processes to enhance efficiency and accuracy, utilizing technology and automation where applicable.
• Training and Development: Develop and implement training programs to ensure team members are up-to-date on regulatory changes and best practices.
• Stakeholder Communication: Act as the point of contact for internal and external stakeholders, including regulatory authorities and auditors.
• Reporting: Generate and present reports on client onboarding, due diligence, KYC, and AML activities to senior management, highlighting key performance indicators and compliance status.
• Vendor Management: Oversee relationships with third-party vendors and service providers related to client onboarding and compliance activities.
• Budget Management: Manage the department's budget, ensuring efficient resource allocation and cost control.

• Extensive experience in client onboarding, due diligence, KYC, and AML within the financial services industry.
• Proven leadership experience, with a track record of managing and developing high-performing teams.
• Strong knowledge of local and international regulatory requirements and best practices in client onboarding and compliance.
• Excellent communication and interpersonal skills.
• Exceptional analytical and problem-solving abilities.
• Proficiency in using compliance and risk management tools and software.
• A deep commitment to ethics and integrity in the financial services sector.

This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before and would like to send your cv over in order to discuss future opportunities, please drop off a CV at  and we can discuss your application further.

Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.