Financial Assistant

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

The financial assistant has a dual direct reporting line to the general manager and the Regional Financial Controller. The general manager and the Regional Financial Controller will make all financial Assistant employment decisions including hiring, review, & termination jointly. The general manager remains the primary reporting line from an operational standpoint while the reporting line to corporate provides the financial assistant with a measure of independence regarding maintaining company policy within the Cafe.

Under a standardized format, the Financial Assistant performs specific, required duties in the Cafe related to Accounting, Payroll and Human Resources. In addition to those duties, the Financial Assistant has day‑to‑day oversight responsibility for the financial and administrative controls at the Cafe to include controls regarding Cash, Accounts Receivable, Inventory and Human Capital.

• Responsible for maintaining and enforcing Cafe financial, Human Resources & Administrative controls per Company policy, to include:
• Performing steps from the Company audit program on a regular basis (observe Cafe safe count, test inventory, etc.) and reporting exceptions to the General Manager for corrective action in order to maintain Cafe compliance with Company policy.
• Ensuring that the hiring process for hourly employees is performed and documented in compliance with Company policy.
• Completing the fortnightly payroll process by gathering data, utilizing templates and liaising with the payroll bureau.
• Ensuring that the Cafe employee relations issues, public liability and worker’s compensation issues, and other potential liabilities are reported promptly to the General Manager and the appropriate Corporate contact in compliance with Company policy.
• Working as the liaison with Hard Rock auditors and external auditors during the audit visits. After completion of any audit, responsible for working with the General Manager to ensure that corrective action is taken on all audit exceptions to maintain compliance with applicable policies.
• Accurately entering invoices into Infinium in a timely manner while ensuring that the proper approvals are documented per Company policy.
• Accurately entering new hires into people management systems in a timely manner ensuring that the proper approvals are present per Company policy.
• Completing or reviewing the House Account reconciliation on a monthly basis, notifying the General Manager of any at‑risk receivables and making sure that action is taken to collect payment.
• Maintaining files, per Company Policy, for personnel files, vendor invoices, Human Resources compliance files and other required filings.
• Present a professional image to employees, management and guests.
• Attend functions and meetings that are focused on the areas of the business that you will have administrative responsibility for.
• Work as a team, helping all employees to complete the required activities that provide a great guest experience and workplace.

Minimum 2 years bookkeeping experience or equivalent (Experience with in the hospitality industry is an advantage).

Working knowledge of Word and intermediate or higher level of Excel is required.

• Highly motivated, energetic and willing to learn.
• Ability to maintain confidentiality.
• Ability to use independent judgment and initiative.
• Ability to work with interruptions in a high‑energy environment.
• Ability to process new information quickly.
• Strong organizational skills.
• Must possess strong communication and listening skills.
• Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

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