Existing Customer Management Commercial Manager – Cards

Existing Customer Management Commercial Manager – Cards

Join us as an Existing Customer Management Commercial Manager – Cards, where you will be responsible for defining and optimising portfolio level strategies, and leading ongoing portfolio performance tracking to ensure all pricing and retention strategies adhere to the appropriate governance processes. In this role, you will work closely with stakeholders across the business to prioritise portfolio impacting changes, as well as define, manage, and optimise customer strategies to improve portfolio performance and customer outcomes.

• Great commercial and financial acumen, with the ability to translate strategy into sustainable financial performance
• Strategic thinking, with a proven ability to develop, assess, and adapt acquisition strategies in a dynamic environment
• Customer centric mindset, embedding customer outcomes and experience considerations into commercial decision making
• Leadership and people management skills, with experience influencing, motivating, and developing others
• Sound understanding of policy and regulation, with the ability to operate compliantly within a regulated financial services environment
• Excellent influencing and stakeholder management capabilities, enabling effective collaboration across senior internal and external stakeholders
• Highly developed analytical and problem solving skills, using insight and data to drive performance and decision making
• Great execution and delivery focus, with a previous experience of driving activities from strategy through to measurable results
• Market and regulatory awareness, staying informed of industry trends, competitive dynamics, and regulatory developments impacting acquisition

• Experience in financial services or a regulated environment, with an understanding of regulatory expectations and governance requirements

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job‑specific technical skills.

This role can be based in either Edinburgh or Glasgow.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.