Finance Assistant

This opportunity is ideal for a detail-oriented Finance Assistant who enjoys combining finance operations with customer interaction. You’ll support a busy credit control and finance function, helping to ensure smooth transactional processes while enhancing the overall customer journey.

You’ll join a dynamic finance team where you will support a range of accounts receivable and administrative processes. This is a varied role with exposure across customer onboarding, query resolution, and transactional finance, offering excellent development potential.

• Completing welcome calls to new customers, enhancing their onboarding experience
• Managing customer queries via phone, email, and other communication channels
• Liaising with internal teams to resolve invoice and transactional queries
• Processing bank receipts and supporting sales ledger activities
• Reconciling customer accounts, including proforma accounts
• Supporting month-end processes and timelines
• Producing copy invoices and generating reports
• Taking card payments and handling related administration
• Assisting with insolvency claim processes
• Distributing queries for escalation where required
• Supporting customer account onboarding and maintenance processes
• Collaborating with AR and AP teams to resolve queries efficiently
• Contributing to process improvements within credit control administration
• Ensuring adherence to SLAs across business units
• Providing administrative support for operational changes within credit control

• Previous experience in a customer-focused environment, ideally within finance or credit control
• Strong written and verbal communication skills
• Proficiency in MS Office, Teams, and Outlook (D365 experience advantageous)
• Excellent customer service mindset
• Strong attention to detail and organisational skills
• Ability to work effectively in a fast-paced environment
• Problem-solving skills and a proactive approach
• A collaborative, team-oriented attitude

• Competitive salary package
• Opportunity to gain exposure across finance operations
• Supportive and collaborative working environment
• Career development opportunities

• Varied role combining finance and customer interaction
• Opportunity to develop within a growing finance function
• Exposure to multiple business units and processes
• Chance to contribute to process improvements and transformation initiatives

To learn more or apply, please contact Laura at lau for a private and confidential discussion. Alternatively, submit your CV and we’ll be in touch.

Due to the volume of applications, only successful applicants will be contacted.