Finance Assistant

Change Accountancy & Finance is delighted to be partnering with a long-term client as they look to recruit a Finance Assistant into their organisation. This is a unique opportunity offering a client-facing role, positioned in the heart of Edinburgh, where you will act as a key point of contact for customers—using your financial knowledge and systems experience to support and resolve a range of queries.

Our client is a well-established technology business headquartered in Edinburgh. The organisation specialises in developing software solutions designed to support small businesses and independent professionals. Since its inception, it has built a strong reputation for simplifying day‑to‑day financial administration through an intuitive and user‑friendly platform.

This is a highly client‑facing position, combining your finance knowledge—whether gained through a degree or hands‑on experience—with customer interaction to help solve real‑world problems. If you are looking for a varied, problem‑solving role that allows you to utilise your financial expertise in a more engaging and client‑focused environment, this could be an excellent fit.

• Act as the first point of contact for customers
• Supporting clients via phone, email, and live chat
• Provide guidance on accounting processes, leveraging your financial knowledge
• Assist with the onboarding of new clients
• Deliver bespoke training sessions to new and existing users
• Test new system features and contribute feedback to support continuous improvement

We are keen to speak with individuals who have a background in finance. This may include:

• Graduates with an Accountancy & Finance degree
• Individuals with experience in a Finance Assistant / Accounts Assistant role

Strong communication skills are essential, as this role is significantly more client‑facing than traditional finance positions.

• Previous experience in a finance‑related role (or relevant academic background)
• Good understanding of month‑end processes
• Experience using accounting systems (e.g. Sage, Xero, Quick Books or similar)
• Excellent communication skills and a proactive, problem‑solving mindset

• City Centre location – modern, vibrant office environment
• Supportive, collaborative and social culture
• Opportunity to join a growing and well‑regarded organisation

Applicants must have the right to work in the UK, as sponsorship is not available.