Global Markets Operations Associate

Job Title

Global Markets Operations Associate

Settlements-BG-UK

Purpose of Role Responsible for ensuring corporate actions and other post-trade investment activity are completed accurately, on time and in line with procedures. Corporate actions will be a key focus of the role. You will manage events through their lifecycle, working with investment teams, custodians and other counter parties to communicate event information, process instructions and resolve exceptions. You will also support the wider trade lifecycle across Equities, Fixed Income, FX and Derivatives.

Previous experience in these areas is beneficial but not essential, as the successful candidate will be supported in developing this knowledge within the role. The role also supports client onboarding and investment activity, manages operational risk and controls, and contributes to process improvement and automation. Due to the nature of the role, the team currently operates a shift pattern that allows for occasional flexibility in start times, with the earliest start being 7am.

Further details will be discussed during the interview or can be provided in advance upon request. This position has been deemed a Certified role within the FCA’s Senior Managers and Certification Regime. As a result, the role holder’s details will be displayed on the FCA Register, and initial and annual fitness and propriety assessments must be completed.

• Manage corporate action events through their full lifecycle, ensuring activity is completed accurately and within market and custodian deadlines.
• Review and interpret event terms, key dates, options and potential portfolio impacts, communicating relevant information clearly to investment teams.
• Process corporate action elections and entitlements, ensuring instructions are submitted accurately and on time.
• Investigate and resolve corporate action-related cash, stock, instruction and reconciliation exceptions, working with custodians and other counter parties where required.
• Maintain oversight of upcoming events and deadlines, proactively identifying risks, missing information or potential issues.
• Support the end-to-end trade lifecycle, including trade capture, matching, instruction and settlement.
• Monitor and resolve settlement breaks, cash movements and other operational exceptions.
• Work with investment teams, trading teams, custodians, brokers and counter parties to resolve issues and support investment activity.
• Support client and counter party onboarding, portfolio transitions and other investment initiatives.
• Follow operational procedures and controls, ensuring risks, incidents and errors are identified, escalated and reported appropriately.
• Identify opportunities to improve corporate actions and wider operational processes, controls and efficiency through automation and technology.
• Share knowledge and contribute to the continued development of the wider team.

Strong corporate actions delivery:
Corporate action events are managed accurately from announcement through to completion, with deadlines, elections and entitlements understood and controlled and the impact on portfolios and clients clearly considered.

Reliable technical delivery:
Wider post-trade activity is completed accurately and on time, with a clear understanding of dependencies across the investment lifecycle.

Good judgement when issues arise:
Corporate action and other operational exceptions are investigated thoroughly, the wider context and risk are understood, and appropriate options or recommendations are considered before escalation.

Clear, outcome-focused communication:
Investment teams, custodians, brokers and other stakeholders receive concise information, understand the implications of events or issues and know what action is required.

Broader operational awareness:
Knowledge extends beyond individual tasks to include upstream and downstream impacts, the wider investment lifecycle and the consequences of operational errors.

Knowledge that benefits the team:
Learning is applied in practice, corporate actions expertise is shared and colleagues are supported as the function continues to evolve.