Senior Specialist Middle Office Client Services

At Franklin Templeton we believe success is built through powerful partnerships. As a forward thinking asset manager we build dynamic relationships with clients understand their goals and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented global teams bring expertise that is both broad and unique.

From our welcoming inclusive and supportive culture to our globally diverse business we offer opportunities not only to help you reach your potential but also to contribute to our clients success.

About the department

The Middle Office Client Services PM & Trading Services team serves as a strategic operational partner to Franklin Templetons Portfolio Management and Trading functions providing end-to-end support for trading activities new product launches market onboarding and complex investment operations. Working closely with front-office risk compliance technology and external counter parties the team helps drive operational efficiency mitigate risk and deliver seamless support across global markets and asset classes.

Core Responsibilities

• You will serve as a trusted operational partner to Portfolio Managers and Traders.

• You will provide expert support across trading activities market onboarding and investment operations.

• You will act as the primary contact for complex product market and technology- related queries.

• You will lead cross-functional initiatives that enhance front-office support and client outcomes.

• You will coordinate with business operations technology and external partners to resolve issues.

• You will represent Middle Office Client Services on strategic projects technical forums and industry initiatives.

• You will support the development and launch of new products markets and investment capabilities.

Education and Experience

• 812 years of experience in Global Trade Support investment operations or front- office support functions.

• Experience with in asset management mutual funds investment banking or related financial services environments.

• Proven ability to lead complex issue resolution across operations technology and business teams.

• Advanced knowledge of securities products market structures trade lifecycleprocesses and settlements.

• Advanced relationship management experience with custodian banks counter parties and key stakeholders.

• Strong leadership communication and interpersonal skills with the ability to influence cross-functional teams.

• MBA Claritas CISI Investment Administration Qualification SOTC or similar industry qualifications are advantageous.

• Six Sigma Green Belt local securities qualifications or comparable process improvement experience preferred.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees and we evaluate qualified applicants without regard to ancestry age color disability genetic information gender gender identity or gender expression marital status medical condition military or veteran status national origin race religion sex sexual orientation and any other basis protected by federal state or local law ordinance or regulation.

As part of our commitment to fostering a diverse and inclusive work environment we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally returners individuals who have taken a break from work are also encouraged to explore our job opportunities.

As a registered UK Disability Confident Committed Employer we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively.

Required Experience:

Senior IC