Service Designer – Public Sector Innovation
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-18
Listing for:
hedgehog lab
Contract
position Listed on 2026-07-18
Job specializations:
-
Government
Job Description & How to Apply Below
Location: City of Edinburgh
hedgehog lab, a consultancy with 20 years of experience, seeks a Service Designer on a contract basis to tackle complex government projects. The role involves mapping end-to-end service journeys, identifying failure points, and coordinating across organisational boundaries to create services that serve users, not just commissioners.
Expect to engage in workshops with policy teams, participate in design critiques, and contribute to outcomes that genuinely matter in regulated environments.
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