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Complaints Administration & Performance Assistant

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Diversity Dashboard
Full Time position
Listed on 2026-08-08
Job specializations:
  • Government
  • Administrative/Clerical
    Business Administration, Clerical
Salary/Wage Range or Industry Benchmark: 30000 - 34000 GBP Yearly GBP 30000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

City of Edinburgh Council is seeking an Assistant Complaint Officer to provide high level administrative support to the Edinburgh Health and Social Care Partnership complaint function, ensuring all complaints are processed within the Complaints Handling Procedure.

Responsibilities include logging communications, screening and responding within statutory timescales, supporting the Advice and Complaints Lead, contributing to the service improvement plan and performance framework, and helping

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