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Complaints & Service Improvement Assistant

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Allscreens Nationwide Ltd
Full Time position
Listed on 2026-08-17
Job specializations:
  • Government
    Government Administration, Public Health
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

City of Edinburgh Council is seeking an Assistant Complaints Officer for Waverley Court to provide high-level administrative support to the Edinburgh Health and Social Care Partnership complaint function. The role involves logging communications, screening, and ensuring responses within statutory timescales.

You will support the Advice and Complaints Lead and help co-ordinate the service improvement plan and performance framework, including reviewing systems and generating regular reports.

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