Senior Regulatory Affairs Manager; Consumer, Infrastructure and Connectivity

Closing Date: 26/10/2026 Group:
Strategy and Research Group Management Level: Senior Associate Job Type: Permanent

Job Description:

Please note that this role will close at 00:01 on Monday 26 October, and therefore we advise getting your application in by no later than midnight on Sunday 25 October.

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

The Scotland team sits in the Strategy and Research Group (SRG) and plays a pivotal role in supporting SRG’s vision of ‘bringing the outside in’ to Ofcom. The team is part of the wider Public Policy function, which consists of the UK Public Policy Team, the Wales Nations team and Northern Ireland Nations team. The Scotland team represents Ofcom in Scotland and Scotland in Ofcom.

We keep in touch with the views and opinions of citizens and consumers, the regulated industries and stakeholders more generally in Scotland, and factor these into Ofcom’s wider policy and decision-making. We do this by consulting through regular industry, government and political contact, hosting events to discuss key policy issues, and ensuring that as wide a variety of stakeholders as possible engage with our work.

The team also owns and coordinates Ofcom’s formal accountabilities to the Scottish Parliament. The Scotland team deals with all aspects of Ofcom's remit and provides strategic input and advice on issues to policy and project teams across Ofcom. The experience and expertise of Ofcom's Advisory Committee for Scotland and its Content Board and Communications Consumer Panel members for Scotland also feeds into our work;

and the team is the primary source of support to the Ofcom Board member for Scotland (who is appointed to the role by Scottish Ministers).

The successful candidate will be Ofcom’s lead contact in Scotland across our consumer, telecoms, spectrum and postal duties. You will develop relationships with senior government, parliamentary and industry stakeholders in Scotland as well as lead the team’s internal engagement with colleagues in the Infrastructure and Connectivity Group and Spectrum Group. Underpinning this will be a particular focus on how we demonstrate Ofcom’s impact in Scotland, specifically on how we’re on the side of consumers and contributing to economic growth in Scotland through targeted and proportionate regulation.

You will work closely with the newly appointed Regulatory Affairs Principal on delivery of Ofcom’s wider strategic programme, including the delivery of Ofcom’s three-year plan. You will also contribute to Ofcom’s governance in Scotland, particularly by supporting the work of the Advisory Committee for Scotland, Communications Consumer Panel and the Board Member for Scotland.

• Overseeing and co‑ordinating relationships with high profile stakeholders across industry, consumer groups and MSPs in Scotland to ensure Ofcom’s current UK-wide responsibilities and objectives on telecoms, spectrum, consumer policy and postal issues (and forthcoming new powers on cyber security and resilience) are fully understood.
• Leading on Ofcom’s understanding of the consumer experience in Scotland across Ofcom’s remit, working with the rest of the Ofcom Scotland team and wider organisation to ensure…