Spa Supervisor & Therapist

COME AND JOIN US . . .

We are currently seeking a compassionate, multi-tasking confident Spa Supervisor & Therapist to join our Spa team

The on target earning potential for this role is £37,857 / per annum - comprising a base salary of £32,857, plus a qualified estimate of £5,000 in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location;
Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

• Leading by example, you'll deliver exceptional treatments and personalised wellness experiences, ensuring every guest receives intuitive, luxury service that exceeds expectations
• Supporting our Assistant Spa Manager with the day-to-day operation of the Spa, you'll help lead and inspire the therapy team, ensuring the highest standards of service, presentation and professionalism are consistently achieved
• You'll carry out a wide range of luxury spa treatments, including massages, facials and body therapies, tailoring recommendations to each guest's individual needs and confidently promoting additional treatments and products
• Taking ownership of your treatment rooms, you'll ensure they are impeccably clean, beautifully presented and fully stocked at all times, maintaining the exceptional standards our guests expect
• Working across all areas of the Spa, you'll help ensure our reception, treatment rooms, changing facilities and relaxation spaces are always welcoming, immaculate and ready for our guests to enjoy
• You'll be a knowledgeable and trusted expert, confidently answering guest enquiries, providing thoughtful advice and creating memorable experiences from arrival through to departure
• Supporting the ongoing development of the Therapy team, you'll work alongside our Assistant Spa Manager to deliver engaging training sessions, share best practice and coaching to continually enhance their skills and confidence
• Conducting regular treatment observations and quality audits, you'll help ensure every therapist consistently delivers treatments to our standards, identifying opportunities for development
• You'll contribute to creating a positive, supportive and motivating team environment where colleagues feel empowered to grow, collaborate and deliver exceptional guest experiences together
• Reviewing guest feedback and supporting the resolution of any concerns with care and professionalism, you'll proactively identify opportunities to continually improve our guest experience
• Staying up to date with the latest wellness trends, techniques and industry developments, you'll embrace ongoing learning and professional development to help evolve our Spa offering
• You'll ensure all treatments and operational practices are delivered in line with health and safety, hygiene and company standards, always maintaining a safe environment for both guests and colleagues
• Flexible and collaborative in your approach, you'll support the wider Spa team wherever required and undertake any additional…